Air America Help Desk

 

GENERAL COMMENTS

PLEASE DO NOT use these methods to receive customer, technical or billing support. To send us a comment, please use these methods:

· Phone: 212-871-8290 (comments only—not for customer support)

· Email: feedback@airamerica.com (comments only—not for customer support)


CUSTOMER SUPPORT

Please use these methods to receive technical and billing assistance. If you wish to leave a general comment, please use the above number and email address.

· Email: If you need technical help, you can send us an email. aarsupport@gmail.com


· Phone: (OnDemand Customers only) Please leave a message that includes your problem, phone number, the best time to call back, and your OnDemand/Premium username. (646)-873-8720


· Chat: If you need immediate help, someone may be available via instant messenger. Please use the following screen names:

AOL IM screen name: bobdaap

Yahoo Messenger screen name: bobdaap

 

· Helpdesk: Click on the date of a previously opened ticket to follow that conversation. Click on Submit a new trouble ticket to start a new conversation. If you can't access the Helpdesk, please contact us via the Phone, email, or chat screen names listed above.

 

 

 

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To create an account, please go to the registration page and fill out the form in full. This will provide you with a username and password you can use to login to submit trouble tickets.